
Customer Support Expert
10 hours ago
This role involves delivering exceptional service, resolving customer issues and ensuring a positive customer experience across various channels.
Key Responsibilities:- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Identify and resolve customer issues efficiently while maintaining a positive attitude.
- Provide accurate information by using the right tools and resources.
- Document customer interactions and update internal databases with details of inquiries, feedback, and actions taken.
- Collaborate with internal teams (Sales, Technical, Product) to ensure customer satisfaction.
- Escalate unresolved issues to the appropriate departments as necessary.
- Follow communication procedures, guidelines, and policies.
- Contribute to team goals and meet personal targets for issue resolution and customer satisfaction.
- Proven customer support or client service experience is preferred.
- Excellent communication and interpersonal skills are essential.
- Ability to multi-task, prioritize and manage time effectively.
- Strong problem-solving skills and attention to detail are required.
- High school diploma or equivalent; a college degree is an advantage.
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Technical Support Expert
4 days ago
Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Summary:We are seeking a skilled Technical Support Expert to join our team. As a Technical Support Expert, you will play a vital role in providing exceptional customer support and resolving technical issues in a timely manner.Key Responsibilities:Provide top-notch customer support through various channels, including phone, email, and chat.Analyze and...
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Learning Support Expert
4 days ago
Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Title: Learning Support ExpertThe role of a Learning Support Specialist is to provide guidance and support to students throughout their learning journey.Respond to student inquiries within 24 hours, displaying empathy and understanding towards the student's needs.Utilize industry knowledge to guide students through complex assignments and questions,...
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Support Specialist
2 days ago
Vellore, Tamil Nadu, India beBeeCommunication Full time ₹ 32,000Customer Support ExpertAs a customer support expert, you will play a pivotal role in delivering exceptional service to our clients. Your primary responsibility will be to provide timely and professional assistance to customers through voice communication.Key Responsibilities:• Respond to customer inquiries and resolve issues efficiently.• Utilize...
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Customer Support Representative
2 days ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 18,000 - ₹ 25,000Customer Support RoleWe're seeking a dedicated individual who can handle day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service.The successful candidate will work closely with our sales team to support customer acquisition and retention efforts.Main Responsibilities:Handle customer...
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Customer Support Associate
4 days ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 15,00,000**Job Title:** Customer Support Associate **About the Role: Responsibilities: 1. Billing: Process billing at office according to E-Invoicing rules. 2. Customer Service: Handle customer queries related to GST, e-waybill, and insurance. 3. Sales Support: Assist sales team when they are absent. 4. Dispatch Coordination: Manage dispatch schedules...
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Customer Support Specialist
1 week ago
Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 7,00,000As a customer support specialist, you will play a vital role in ensuring exceptional customer satisfaction by providing timely and professional support via multiple channels.Key Responsibilities:Product Expertise: Develop an in-depth understanding of our products to effectively address customer queries.Customer Engagement: Interact with customers through...
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Customer Support Specialist
9 hours ago
Vellore, Tamil Nadu, India beBeeExpertise Full time ₹ 40,00,000 - ₹ 80,00,000Job Opportunity:We are seeking an experienced Customer Support Specialist to help us deliver exceptional support services.Key Responsibilities:Troubleshoot and resolve WordPress & WooCommerce issues with confidence, utilizing strong knowledge of troubleshooting, debugging, database, and plugins.Communicate clearly and patiently with customers through...
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Customer Service Expert
1 week ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Job Opportunity: Customer Service ProfessionalWe are seeking a detail-oriented and dedicated customer service expert to fill this key role in our organization.This position is responsible for delivering exceptional customer service experiences from initial engagement to final resolution. Key responsibilities include:Responding to customer inquiries promptly...
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Customer Support Specialist
1 week ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 1,50,000Job DescriptionWe are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist.This role involves handling customer inquiries, resolving issues in a timely manner, and providing excellent service to ensure high levels of customer satisfaction.The ideal candidate will possess strong communication skills, be able to...
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Customer Support Specialist
1 week ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 1,20,000 - ₹ 2,20,000Job DescriptionAs a Customer Support Specialist, you will be the primary point of contact for customers, providing exceptional support and ensuring their satisfaction. Your role will involve handling day-to-day tasks such as responding to customer inquiries, resolving issues, and delivering outstanding customer service.Key Responsibilities:Provide prompt and...