Executive Leader

15 hours ago

Hyderabad Secunderabad Telangana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878

Job Opportunity:

Senior Operations Manager

This is a senior leadership role that oversees the operational processes of the organization. The ideal candidate will have experience in managing operations, finance, customer service, and employee management.

About the Role:
  • The Senior Operations Manager will be responsible for collaborating with executive-level management to develop performance goals and long-term operational plans.
  • Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
  • Set strategic goals for operational efficiency and increased productivity.
  • Grow existing accounts operationally and financially.
  • Work with project managers in the development of financial and budgetary plans.
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary.

Key Responsibilities:

  • Liaise with superior to make decisions for operational activities and set strategic goals.
  • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives.
  • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
  • Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that maximize output and minimize costs.
  • Working knowledge of data analysis and performance/operation metrics.
  • Supervise staff from different departments and provide constructive feedback.
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
  • Oversee customer support processes and organize them to enhance customer satisfaction.
  • Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.
  • Review financial information and adjust operational budgets to promote profitability.
  • Revise and/or formulate policies and promote their implementation.
  • Manage relationships/agreements with external partners/vendors.
  • Evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
  • Ensure that the organization runs with legality and conformity to established regulations.
  • Familiarity with MS Office and various business software (e.g. Salesforce, CRM).
Requirements:
  • Bachelor's degree in business administration or related field.
  • Proven experience as Sr. Manager Operations or equivalent position.
  • Outstanding communication and people skills.
  • 5+ years senior leadership role in the appropriate field.
  • Superior knowledge of multiple operational functions and principles, including finance, customer service, and employee management.
  • In-depth knowledge of diverse business functions and principles.
  • Proven ability to plan and manage the operational process for maximum efficiency and productivity.
  • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands.
  • Strong working knowledge of industry.
Benefits:
  • Opportunity to work in a dynamic and challenging environment.
  • Possibility of career growth and advancement.
  • Competitive salary and benefits package.

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