Customer Service Representative

3 weeks ago


Gurgaon, Haryana, India Balaji Enterprise and Human Resources Full time
Key Responsibilities

As a key member of our team at Balaji Enterprise and Human Resources, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary

We are seeking a highly motivated and organized individual to join our customer support team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing timely support to ensure customer satisfaction.

Responsibilities
  • Monitor and respond to all customer inquiries in a timely and professional manner.
  • Assist customers with product information, orders, and other related issues.
  • Analyze customer issues and provide effective solutions to resolve them.
  • Coordinate with internal teams to ensure seamless customer support.
  • Manage customer interactions and maintain accurate records of all communication.
  • Stay up-to-date with product knowledge and provide expert advice to customers.
  • Ensure all customer interactions are handled with a high level of professionalism and courtesy.
Requirements

To be successful in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.



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