Customer Complaints Manager

Job SummaryDBS Bank is seeking a skilled Complaints Management Specialist to join our Consumer Banking Group. As a key member of our team, you will be responsible for handling customer escalations and addressing grievances raised by customers through various channels.Key ResponsibilitiesEnsure escalated complaints are handled in a timely and qualitative...

Job PurposeThe primary responsibility of this role is to manage complaints escalated to senior management, social media, the National Consumer Helpline, and designated nodal officers across all lending verticals of ABFL.Key ResponsibilitiesRespond to customer complaints in adherence to the Grievance Framework, ensuring fair and efficient execution.Coordinate...

Job TitleAs a Complaint Resolution Specialist at DBS Bank, you will play a crucial role in managing complaints received through various channels. Your primary responsibility will be to ensure that customer complaints are addressed promptly and efficiently. This includes analyzing the root cause of complaints and working closely with the Journeys team to...

Job SummaryDBS Bank is seeking a skilled Complaints Resolution Specialist to join our Consumer Banking Group. As a key member of our team, you will be responsible for handling customer escalations and addressing grievances in a timely and qualitative manner.Key ResponsibilitiesEnsure escalated complaints are handled in a timely and qualitative manner.Manage...

Customer Service Executive Job DescriptionAt Tesloye Consultancy services, we're seeking a skilled Customer Service Executive to join our team. This role is responsible for leading a team of representatives, overseeing the customer service process, and resolving customer complaints.Team Leadership: Manage a team of customer support representatives, providing...

We are seeking a skilled Customer Success Manager to join our team at One Point Six Technologies Pvt Ltd. The ideal candidate will possess a strong drive for results and be able to maintain customer relationships, onboard and train users, and upsell to minimize churn.The Customer Success Manager will be responsible for analyzing customer data to improve...

We are seeking a skilled Customer Success Manager to join our team at One Point Six Technologies Pvt Ltd. The ideal candidate will possess a strong drive for results and be able to maintain customer relationships, onboard and train users, and upsell to minimize churn.The Customer Success Manager will be responsible for analyzing customer data to improve...

Job Title: Customer Care ManagerCompany: Mahindra RiseJob SummaryWe are seeking a highly skilled Customer Care Manager to join our team. The successful candidate will be responsible for analyzing technical complaints, rectifying defects, and ensuring the implementation of service processes at channel partners.Key ResponsibilitiesAnalyze technical complaints...

Job Title: Customer Engagement ManagerCompany: Mahindra Electric Automobile LimitedResponsibilitiesManage customer complaints and social media reputation through effective processes and timely resolutions.Monitor and improve Turn Around Time (TAT) for customer complaints.Take ownership of critical organizational reputation influencing situations and escalate...

Job Summary: As a Senior CRM Executive at NIRMAL, you will be responsible for managing and coordinating customer loyalty programs, ensuring timely responses and quality solutions to customer queries and complaints. You will be the key point of contact for all customer interactions and will work closely with the team to deliver exceptional customer...

Job Title: Customer Service ExecutiveOswaj chemicals is seeking a highly skilled and experienced Customer Service Executive to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Sales Background: The ideal candidate should have a sales background...

Transforming Service ExcellenceInnomotics India Private Limited is a leading supplier of electric motors and large drive systems globally, uniting deep engineering expertise with innovative electrical solutions across industries and regions. With a legacy of over 150 years of engineering expertise, the company has been the backbone of reliable motion for...

Job Summary:DBS Bank is seeking a highly skilled Customer Experience Specialist to join our Consumer Banking Group. As a key member of our team, you will be responsible for handling customer escalations and addressing grievances raised by customers through various channels.Key Responsibilities:Ensure escalated complaints are handled in a timely and...

Job Title: Customer Service ManagerCompany: Mahindra RiseJob Summary:We are seeking a highly skilled Customer Service Manager to join our team at Mahindra Rise. The successful candidate will be responsible for analyzing technical complaints of vehicles in the field, rectifying defects, and ensuring the implementation of service processes at channel...

Job SummaryThe Help Desk Executive will be responsible for maintaining club, banquet, and complaint management, as well as monitoring office administration and complaint management. This role requires a dedicated individual who can perform administrative and clerical duties, with a focus on strategic thinking and leadership.Key ResponsibilitiesManage club,...

We are looking for a results-driven Customer Success Manager who is skilled at building lasting relationships with our clients. Key responsibilities include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Ideal candidate should possess strong analytical skills, be...

{"title": "Customer Success Executive", "description": "Join Our Team at MProfitMProfit is a rapidly growing fintech company that empowers Indians to have clear visibility into their investments. We provide wealth-tech solutions to Indian investors and wealth professionals.As a Customer Success Executive at MProfit, you will be a crucial part of our mission...

Job Summary:The Customer Relationship Manager will be responsible for managing customer relationships and loyalty programs to enhance client engagement and drive sales for Super Scholar. This role focuses on customer data management, client communication, and delivering a superior customer experience through personalized interactions.Key...

Job SummaryThe Help Desk Executive at Crest is responsible for maintaining club, banquet, and complaint management. This role requires a strategic thinker with excellent leadership skills to perform administrative and clerical duties.Key ResponsibilitiesManage club, banquet, and complaint management systems.Perform daily operational activities, including...

About MProfitMProfit is a rapidly growing fintech company that empowers Indians to have clear visibility into their investments. We provide wealth-tech solutions to Indian investors and wealth professionals, enabling them to track and analyze their multi-asset investments in one place.Job OverviewWe are seeking a highly skilled and experienced Customer...