Chief Growth Strategist

3 days ago

Hyderabad, Telangana, India beBeeCareer Full time ₹ 15,00,000 - ₹ 21,00,000
Unlock a Fulfilling Career in Client Management

As a seasoned Engagement Manager, you will play a pivotal role in the growth of learning service sales to our esteemed clients.

Your responsibilities will include supporting senior account leadership in managing key client accounts across regions, interacting with stakeholders to discover unmet needs or potential service gaps that could represent new opportunities, and reporting commercial results.

  • Key Responsibilities:
  • Support the Engagement Director in managing key client accounts across regions.
  • Engage with client stakeholders to discover unmet needs or potential service gaps that could represent new opportunities.
  • Create sales materials and tailored client presentations to support upsell or renewal opportunities.
  • Lead and co-ordinate documents for RFI and RFP responses, including slide decks, rate cards, and solution overviews.
  • Lead and coordinate QBR preparation and presentation and other related governance activities.
  • Help track win/loss data and sales KPIs across the portfolio to support continuous improvement.
  • Conduct preliminary research on client organization changes (e.g., new leaders, business priorities, M&A activity) that could signal opportunities.
  • Collaborate with service line leaders on how to align internal solutions to unmet client needs.
  • Respond to routine client queries and escalate issues where needed.
  • Contribute to preparation of business reviews, presentations, and reports.
  • Track account metrics including SLA performance, client satisfaction, and operational KPIs.
  • Support opportunity tracking and contribute to renewal preparation and upsell coordination.
  • Ensure internal systems and documentation are up to date and accurate.
  • Stay current on learning industry trends and client-specific developments.

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