Talent Development Specialist

8 hours ago


Mumbai, Maharashtra, India beBeeTraining Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title: Talent Development Specialist

Overview

This role is responsible for designing and delivering training programs that enhance the soft skills of employees in a BPO environment.

Key Responsibilities
  • Create and implement comprehensive training strategies to improve communication, customer service, and problem-solving skills.
  • Develop engaging training content, including role-plays, simulations, and case studies tailored to the BPO industry.
  • Collaborate with operations and HR teams to align training objectives with business goals.
  • Evaluate training effectiveness through participant feedback, assessments, and performance metrics.
  • Maintain accurate records of training participation and outcomes.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to design and deliver training programs that engage participants.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Office and other relevant software applications.
What We Offer

In return for your expertise and dedication, we offer:

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

The ideal candidate will have a strong passion for training and development, excellent communication skills, and the ability to think creatively. If you are motivated and enthusiastic about helping others grow and develop, we encourage you to apply for this exciting opportunity.



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