
Holiday Operations Specialist
5 days ago
At the forefront of the travel industry, we are seeking a seasoned holiday operations professional to spearhead customized itineraries, secure hotel bookings, and confirm flights for discerning clients.
Key Responsibilities:
- Design personalized holiday packages tailored to customers' preferences and budget constraints.
- Manage the entire holiday booking process with precision and adherence to timelines.
- Effectively communicate with clients, addressing their queries and concerns in a prompt and professional manner.
- Nurture relationships with vendors to secure competitive rates and exceptional service delivery.
- Stay abreast of travel trends, destinations, and industry regulations to provide expert guidance.
Requirements:
- A minimum of 3-4 years of experience in holiday operations or a related field.
- Proven expertise in handling hotel bookings, flight confirmations, and travel itineraries.
- Strong comprehension of travel products and services.
- Excellent communication and interpersonal skills.
- Ability to problem-solve and handle customer escalations professionally.
Essential Skills:
- Travel booking systems
- MS Office Suite
- Customer service principles
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