Customer Experience Advocate

8 hours ago


Bengaluru, Karnataka, India Cresurge Private Limited Full time

**About This Role**

At Cresurge Private Limited, we are looking for a highly skilled and motivated individual to join our team as a Customer Experience Advocate. This role is a critical part of our customer success strategy and will be responsible for maintaining and developing customer success strategies and best practices.

  • Maintaining and developing customer success strategies and best practices
  • Ensuring high-quality customer engagement to achieve customer success
  • Identifying opportunities for growth by relaying information to the sales team
  • Providing support and guidance to customers
  • Analyzing customer data to improve customer experience

**Requirements**

  • Passionate and highly motivated individual
  • Highly adaptable and quick to learn new information
  • Highly organized and able to multitask
  • Excellent communication, interpersonal, and relationship-building skills
  • Educated to degree level or equivalent


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