Front Office Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Front Office Manager to join our team at 7septagency. As the face of our company, you will be responsible for ensuring that our reception area is welcoming and efficient, providing exceptional customer service to our visitors and clients.
Key Responsibilities- Front Desk Management: Ensure that the front desk is tidy and well-stocked with necessary stationery and materials.
- Team Supervision: Train, supervise, and support office staff, including receptionists, security guards, and call center agents.
- Scheduling: Schedule shifts to ensure adequate coverage and minimize downtime.
- Customer Service: Provide timely and accurate customer service, handling complaints and specific customer requests.
- Emergency Response: Troubleshoot emergencies and ensure that the front desk is equipped to handle unexpected situations.
- Inventory Management: Monitor stock levels and order office supplies as needed.
- Mail Distribution: Ensure that mail is distributed promptly and efficiently.
- Financial Management: Prepare and monitor the office budget, keeping track of expenses and costs.
- Experience: Proven work experience as a Front Desk Manager or Reception Manager.
- Technical Skills: Hands-on experience with office machines, such as fax machines and printers.
- Knowledge: Thorough knowledge of customer service, office management, and basic bookkeeping procedures.
- Language Skills: Proficiency in English (oral and written).
- Software Skills: Solid knowledge of MS Office, particularly Excel and Word.
- Soft Skills: Excellent communication and people skills, good organizational and multitasking abilities, and problem-solving skills.
- Education: High School diploma; additional certification is a plus.
Skills
Reception management, office machines, customer service, office management, basic bookkeeping procedures, MS Office, Excel, multitasking abilities
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Front Office Supervisor
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Rajkot, Gujarat, India 7septagency Full timeJob BriefWe are seeking a highly skilled and experienced Front Office Manager to oversee the daily operations of our reception area. As the face of our company, you will be responsible for ensuring that visitors receive a warm and welcoming experience. Your role will involve coordinating all front desk activities, including calls, reservations, and guest...
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