Strategic Business Liaison

2 days ago

Delhi, Delhi, India beBeeClient Full time ₹ 18,00,000 - ₹ 24,00,000
Job Opportunity

The primary role of a Senior Client Relations Manager will include managing long-term relationships with clients.

They will handle end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations.

Key Responsibilities:
  • Establish business partnerships with clients to collaborate, fetch, and liaison information and data.
  • Communicate frequently and effectively with all clients and other stakeholders regarding project goals.
  • Work on the execution of projects and implementations, carry out needs assessments and requirements gathering and manage the projects.
  • Provide regular status updates highlighting changes and exact requirements.
  • Identify customer satisfaction issues and demonstrate a proactive, solution-based approach to enhance client satisfaction.
  • Prioritize and schedule work activities to ensure that established targets are achieved or exceeded.
  • Complete timely reporting post-client visits, communicating risks and outcomes to clients.
  • Maintain trackers, reports, and presentations for client interaction.
Requirements:
  • Bachelor's degree in communications, advertising, business, information technology, or a related field preferred.
  • Excellent written and verbal communication skills with proficiency in Excel and PowerPoint.
  • Ability to manage and execute multiple projects simultaneously and have strong client relationship skills.
  • Strong research, analytical, and problem-solving skills.
  • Ability to handle pressure and meet deadlines while working independently and as part of a team.
  • 6-7 Years of Experience of relevant Experience (Prior experience with agency systems).
  • Will be required to work from the office location.

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