Collections Team Lead

2 weeks ago


Ahmedabad, Gujarat, India Paytm Full time

About the Role:

The Collections Team Lead will be responsible for driving collection targets across the assigned branches. To achieve this, they will need to meet assigned product targets while adhering to legal guidelines for collection agencies and in-house collections.

Key Responsibilities:

  • Meet collection targets for the assigned branches
  • Ensure legal guidelines are followed for collection agencies and in-house collectors
  • Monitor collection agencies and in-house collectors to prevent fraudulent practices

Requirements:

  • At least 1 year of experience in a collections role
  • Excellent communication and negotiation skills
  • Strong relationship and leadership skills
  • Working knowledge of computers
  • Growth mindset and willingness to improve continuously

About Us:

Paytm is India's leading digital payments and financial services company. We provide consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments. We offer merchants acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and other banks' financial instruments.

Why Work with Us:

  • A collaborative output-driven program that brings cohesiveness across businesses through technology
  • Improve average revenue per user by increasing cross-sell opportunities
  • Solid 360-degree feedback from peer teams on support of their goals
  • Respect earned from peers and manager

Compensation:

We believe in creating wealth for our employees with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem. We are committed to democratizing credit for deserving consumers and merchants. It's your opportunity to be a part of this story.


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