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Banking Operations Support Associate

2 months ago


Gurgaon, Haryana, India IGT Solutions Full time

Job Summary:
The Process Associate for Banking Operations will support various functions within the banking process, including transaction processing, customer service, and compliance.

Key Responsibilities:

  • Customer Service: Assist customers with inquiries, account issues, and transaction-related questions. Provide prompt and professional support to resolve issues.
  • Data Entry and Maintenance: Accurately input and update customer information and transaction details in banking systems. Ensure data integrity and confidentiality.
  • Compliance: Adhere to banking regulations, policies, and procedures to ensure compliance and minimize risk.
  • Reporting: Generate and review transaction reports, account statements, and other documentation as required.