Operations Support Associate

10 hours ago


Gurgaon, Haryana, India IGT Solutions Full time

About IGT Solutions

We are a leading company in the industry, committed to delivering exceptional services and solutions to our clients.

Compensation Package

The compensation package for this role includes an estimated salary of $45,000 - $60,000 per annum, depending on experience.

Job Description

The Operations Support Associate will play a crucial role in supporting various administrative and operational functions within the airline process. This will involve ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service.

Key Responsibilities

  • Ticketing and Reservations: The successful candidate will be responsible for processing ticket bookings, cancellations, and changes, ensuring accurate entry of passenger information and fare details.
  • Customer Service: Providing excellent customer service by addressing passenger inquiries and resolving issues related to bookings, flight schedules, and service requests.
  • Data Entry and Reporting: Maintaining accurate records of transactions and generating reports as required by management.

Required Skills and Qualifications

The ideal candidate should have 0-4 years of experience and possess a graduate degree. Excellent communication skills are essential for this role.

Benefits

IGT Solutions offers a comprehensive benefits package, including opportunities for growth and development, and a non-discriminatory environment free from harassment or bias based on age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status.



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