Travel Experience Specialist
2 weeks ago
At TripzyGo International, we're seeking a highly skilled Travel Consultant to play a crucial role in our mission to make travel easy and enjoyable for everyone.
Key Responsibilities:
- Conduct thorough research on various destinations and travel options to provide clients with expert recommendations.
- Diagnose client specifications and wishes to suggest suitable travel packages or services.
- Organize travels from beginning to end, including booking tickets, accommodation, and rental transportation.
- Supply travelers with essential information and useful travel materials, such as guides, maps, and event programs.
- Collect deposits and balances, and ensure timely payment.
- Utilize promotional techniques and prepare marketing materials to sell itinerary tour packages.
- Handle unforeseen problems and complaints, and determine eligibility for refunds.
- Attend conferences to stay updated on tourism trends and industry developments.
- Maintain accurate electronic records of clients, including their preferences and travel history.
- Develop and maintain relationships with key partners and stakeholders.
- Monitor financial performance and ensure revenue and profit targets are met.
Requirements and Skills:
- Proven experience as a Travel Consultant, with a strong track record of delivering high-quality results.
- Excellent knowledge of travel software, including computer reservations systems, GDS systems, and e-travel platforms.
- Proficiency in English, with the ability to communicate effectively with clients and colleagues.
- Exemplary sales skills, with a customer-oriented approach and a strong ability to persuade and communicate effectively.
- Well-versed in various areas of travel, including domestic and international, business and holidays, group and individual travel.
- Demonstrable ability to handle crises and make informed decisions under pressure.
- Degree in Hospitality, Travel, Tourism, Business, or a relevant field, with a strong academic record.
- Candidates with personal travel experience will be preferred.
Why Choose TripzyGo International?
We offer a dynamic and supportive work environment that values innovation and creativity. Join our team and contribute to shaping the future of travel. At TripzyGo, you'll find opportunities for personal growth and development, and a chance to make a positive impact in the industry.
We're not just another tour and travel agency - we're a philosophy dedicated to delivering the most fun, engaging, and safest experiences to every customer. If you're looking for a fulfilling and meaningful career, TripzyGo International is the perfect place to be.
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