Current jobs related to Expert Astrology User Support Specialist - Jamnagar, Gujarat - beBeeSupport

  • IT Support Specialist

    2 weeks ago


    Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 93,60,000 - ₹ 1,41,60,000

    Job SummaryWe are seeking a highly skilled IT support professional to join our team as a Senior Service Desk Agent. In this role, you will play a pivotal part in delivering exceptional IT support services to our global user base.This is an exciting opportunity for an experienced technical support specialist to take ownership of complex issues and provide...


  • Jamnagar, Gujarat, India beBeeAPO Full time ₹ 12,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking a seasoned APO module support specialist to join our team.This role involves providing level 2/3 support for SAP APO modules, collaborating with business users to resolve incidents and requests, and ensuring smooth demand/supply planning processes.The ideal candidate will have at least 5 years of experience in SAP APO...


  • Jamnagar, Gujarat, India beBeeAutomation Full time ₹ 15,00,000 - ₹ 25,00,000

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide expert technical support to our channel partners and end users. You will also be responsible for supporting, training, and developing our users and partners in India by handling technical support through email,...


  • Jamnagar, Gujarat, India beBeeUXExpert Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title:User Experience ExpertJob Description:MetricStream is the global market leader for Integrated Governance, Risk, and Compliance solutions delivered on an intelligent integrated platform.The company serves GRC use cases across industries and is powered by deep domain expertise, embedded content, rich context, integrated data, and explainable AI.

  • D2C Marketing Manager

    2 weeks ago


    Jamnagar, Gujarat, India GaneshaSpeaks Full time

    Company DescriptionGaneshaSpeaks.com, launched in 2003 by Shree Bejan Daruwalla and Mr. Hemang Arunbhai Pandit, is a leading brand focusing on wellness and astrology. Our mission is to help the world live better through our comprehensive online services. GaneshaSpeaks.com provides trusted astrological insights and wellness solutions, making it a preferred...


  • Jamnagar, Gujarat, India beBeeFrontend Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: User Experience SpecialistWe are seeking a skilled user experience specialist to collaborate on diverse projects for local and international clients, delivering clean, maintainable, and pixel-perfect user experiences.Build responsive UIs using React/Preact and Next.js.Implement functional components with best practices in React.Work with Git, npm,...

  • IT Support Specialist

    2 weeks ago


    Jamnagar, Gujarat, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000

    Service Desk SpecialistWe are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for managing and resolving incidents efficiently to ensure minimal disruption to business operations.Key Responsibilities:Manage and resolve incidents using industry-standard tools and techniques to...


  • Jamnagar, Gujarat, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Are you a seasoned technical support specialist seeking a challenging role to advance your career?This is an excellent opportunity to become an integral part of a rapidly growing IT organization as part of a larger enterprise group.You will be part of a highly approachable team of skilled IT professionals. Our exciting expansion plans mean we are looking for...


  • Jamnagar, Gujarat, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Business Application Support SpecialistJob Summary:This role is responsible for providing hands-on support to business applications across key areas. Success in this position requires someone who thrives in a fast-paced environment, can analyze complex problems, and communicate effectively.We are seeking a highly skilled and driven individual to...


  • Jamnagar, Gujarat, India beBeeCustomerSupport Full time ₹ 8 - ₹ 10

    Help Desk Support SpecialistWe are seeking a highly organized and detail-oriented professional to provide exceptional customer service, troubleshoot technical issues, and collaborate with international telecom carriers to resolve customer requests.The ideal candidate will possess excellent communication skills, be able to work in a 24/7 rotational shift...

Expert Astrology User Support Specialist

2 weeks ago


Jamnagar, Gujarat, India beBeeSupport Full time ₹ 35,00,000 - ₹ 70,00,000
Customer Support Specialist Position

We are seeking an experienced and skilled professional to fill the role of Customer Support Specialist.

Main Responsibilities:
  • Respond promptly to customer inquiries via chat, calls, and email regarding app usage, account issues, payments, and services.
  • Provide empathetic guidance and support for users seeking help with astrology-related sessions and app features.
  • Troubleshoot and resolve customer issues, escalating complex cases when necessary.
  • Maintain records of customer interactions and feedback for process improvement.
  • Collaborate with other departments (Tech, Operations, Product) to address recurring issues and improve user satisfaction.
  • Contribute to achieving customer satisfaction targets and maintaining a positive brand image.

Necessary Skills and Qualifications:

  • Bachelor's degree in any discipline (Business Administration, Communication preferred).
  • 1-3 years' experience in customer support/executive roles (app or tech industry preferable).
  • Excellent verbal and written communication skills in English; knowledge of additional regional languages is advantageous.
  • Strong problem-solving, multitasking, and conflict-resolution abilities.
  • Empathetic, patient, customer-first mindset.
  • Familiarity with CRM tools (e.g., Salesforce, ZOHO) beneficial.
  • Flexibility in working hours as per business needs.
About Us

We empower users with expert astrological guidance through our platform. Our team strives for excellence in delivering seamless, personalized experiences.