Floor Operations Manager

1 week ago


Udaipur, Rajasthan, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description">

Lead day-to-day operations on the gaming floor, fostering an environment of joy and chaos.

The role oversees daily activities, ensures all games and attractions are operational, and supervises staff to deliver exceptional customer experiences.

  • Operations & Supervision

Key responsibilities include ensuring timely opening and closing of games and attractions, maintaining proper maintenance records, supervising and training gaming attendants, cashiers, and support staff, managing customer flow, resolving service-related issues efficiently, implementing effective stock management for tokens, tickets, and consumables.

  • Customer Experience

Deliver outstanding customer service, handle escalated guest concerns, ensure prompt resolution, educate customers about games, safety rules, and promotions, maintain high standards of cleanliness and safety across the gaming zone, collect and analyze guest feedback to drive continuous improvement.

  • Qualifications and Skills:

Minimum 1–3 years of experience in hospitality, entertainment, retail, or gaming industry, strong leadership and team management skills, excellent communication and problem-solving abilities, customer-oriented with a proactive and positive attitude.

A dynamic work environment that encourages growth, learning, and teamwork is offered. If you're passionate about delivering exceptional customer experiences and leading teams to success, we invite you to explore this exciting opportunity



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