
ServiceNow Lead Developer/ Administrator
12 hours ago
About the Role
This is a critical leadership position that requires an experienced ServiceNow developer to drive strategy and implement our platform across various modules.
- Develop and implement solutions using Flow Designer, business rules, client/server scripts, and ACLs.
- Collaborate with stakeholders to integrate ServiceNow with third-party systems and design approval workflows, dynamic forms, and SLAs.
- Set up and track key metrics such as ticket volumes, deflection rates, module usage, and SLA performance.
- Oversee instance upgrades, patch management, and clone processes while ensuring compliance and governance requirements are met.
We're Looking For
- A seasoned ServiceNow expert with 7+ years of experience in administering the platform.
- An individual who can demonstrate strong technical expertise in areas like domain separation, scoped apps, data import/export, and UI policies.
- A team player who can effectively collaborate with HR, IT, and Facilities teams to define and streamline workflows.
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