Servicenow Coordinator

1 day ago


India Calderys Full time

**Mission**

We are committed to driving continuous improvement within our global ServiceNow platform. By optimizing workflows and enhancing user experiences, we empower both end users and the support team. This role plays a key part in identifying root causes of system issues and implementing proactive solutions to prevent/minimize future occurences.

**Responsibilities**

Platform Administration & Optimization
- Configure, maintain, and enhance the ServiceNow platform, including ITSM, ITOM, ITBM, and Security Operations.
- Oversee upgrades, patches, and system releases while ensuring seamless business continuity.
- Develop and refine workflows, business rules, UI policies, scripts, and scheduled jobs for enhanced functionality.

Governance & Compliance
- Implement and enforce best practices in platform governance, access controls, and data integrity.
- Ensure adherence to IT security standards and ServiceNow policies.

Collaboration & Support
- Partner with IT and business stakeholders to understand requirements and continuously improve platform capabilities.
- Provide training, user support, and troubleshooting to resolve ServiceNow-related issues.
- Engage with third-party vendors and ServiceNow support for advanced issue resolution.

Performance Monitoring & Reporting
- Monitor system performance, identify potential inefficiencies, and optimize configurations.
- Develop reports and dashboards to support IT management decision-making.

**Requirements**:

- 2+ years of hands-on experience as a ServiceNow Administrator.
- Expertise in ServiceNow architecture, configuration, and administration.
- Proficiency in key ServiceNow modules such as Incident, Problem, Change, Request, CMDB, and Asset Management.
- Strong Knowledge of JavaScript, Glide APIs, and ServiceNow scripting (business rules, UI scripts, client scripts).
- Familiarity with integrations using REST/SOAP APIs.
- ITIL Foundation certification is a plus.
- ServiceNow Administrator certification preferred.
- Analytical mindset with strong problem-solving skills and attention to detail.



  • Hyderabad, India ServiceNow Full time

    Job Description Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity...


  • India Careerwise Full time

    Job Description ServiceNow Solutions Architect Hands-On, Multi-Module Rate INR upto 22000/day (Including 10% TDS Deduction)| 5 Days UK working hours. Must start within 2 weeks Location - Remote Role Anywhere in India We have 1 ServiceNow Dev role aswell with similar technical expertise The rate will be Upto INR 17000/Day (Including 10% TDS...


  • Hyderabad, India Solugenix Full time

    Job Description Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster...


  • India Careerwise Full time

    ServiceNow Solutions Architect – Hands-On, Multi-Module Rate – INR upto 22000/day (Including 10% TDS Deduction) | 5 Days UK working hours. Must start within 2 weeks Location - Remote Role – Anywhere in India We have 1 ServiceNow Dev role aswell with similar technical expertise – The rate will be Upto INR 17000/Day (Including 10% TDS Deduction ...


  • India Nagarro Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Company DescriptionJob DescriptionREQUIREMENTS:Experience 7+ years Strong experience in ServiceNow Development specializing in CSM, IRM, ServiceNow ITSM module. Hands-on experience in ServiceNow integrations with third-party systems. Experience in either of other modules i.e.SPM, CSM, and ITIL Eexpertise on all technical questions related to development...


  • India Ampstek Full time

    Title: Servicenow Lead Administrator with CMDB Expertise Location: 100% Remote Job Type: Fulltime Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field Service, Flow...


  • India Ampstek Full time

    Title: Servicenow Lead Administrator with CMDB Expertise Location: 100% Remote Job Type: Fulltime Job Description: Leads ServiceNow administration across modules like ITSM, HRSD, and FSM. Coordinates platform transitions, automations, stakeholder alignment, and metrics reporting. Tools: ITSM, HRSD, ITOM, ITAM, CMDB,Workplace Service Delivery, Field...


  • India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITOM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore Experience - 5+ years. Notice Period- 0 to 30 Days PFB JD ITOM + Discovery/ Service Mapping - Candidate must have at least 5+ years of overall ServiceNow experience - Hands-on design, development, and...


  • India LTIMindtree Full time

    LTIMindtree are Hiring Senior ServiceNow Developers - (ITOM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore Experience - 5+ years. Notice Period- 0 to 30 Days PFB JD ITOM + Discovery/ Service Mapping - Candidate must have at least 5+ years of overall ServiceNow experience - Hands-on design, development, and...


  • India AvanteNow Full time

    Job Title - Technical Lead – ServiceNow ITSM Job Type - Remote Experience - 9+ Years Job Summary: We are seeking a highly experienced and technically strong ServiceNow Technical Lead – ITSM to lead architecture, design, and development efforts for IT Service Management (ITSM) implementations on the ServiceNow platform. The ideal candidate should...