ServiceNow
7 days ago
Job Description Your Role - Understand current as-is processes and document requirements for enhancements in ITSM/ITOM tools. - Lead ITSM customer workshops and focus groups to gather requirements. - Interact directly with customers and on/off-shore development teams. - Identify process and tooling improvement areas and define gaps. - Prepare functional specifications for target state processes. - Collaborate with development teams throughout all phases. - Produce test strategies and coordinate UAT with stakeholders. - Engage actively in continuous improvement initiatives. - Work closely with other ITOM stream BAs and stakeholders. - Familiarity with Agile methodologies including Scrum. Your Profile - Deep understanding of ServiceNow ITOM capabilities and alignment with business requirements. - Exposure to key ITSM modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue. - Experienced in business and operational architecture design. - Strong communication and stakeholder management skills. Primary Skills - ServiceNow ITOM expertise (Discovery, CMDB, Event Management). - Strong experience as a Business analyst. - ITSM process knowledge (Change, Incident, Problem, Knowledge, Service Catalogue). - Requirement gathering and functional specification. Secondary Skills - Agile/Scrum methodology experience. - Business analysis tools and templates. - Ability to lead stakeholder sessions and manage trade-offs. - Continuous improvement mindset.
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Staff ServiceNow Platform Architect, AI
4 weeks ago
Hyderabad, India ServiceNow Full timeJob Description Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...
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Principal Platform Architect(ServiceNow)
2 weeks ago
Bengaluru, India ServiceNow Full timeJob DescriptionYou will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000's of customer...
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Principal Platform Architect(Servicenow)
3 days ago
Bengaluru, Karnataka, India ServiceNow Full time**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
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Bengaluru, India ServiceNow Full timeCompany Description :It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
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Bengaluru, India ServiceNow Full timeCompany Description:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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Bengaluru, India ServiceNow Full timeDescription:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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ServiceNow - Manager - Talent Acquisition
4 days ago
Bengaluru, India ServiceNow Full timeDescription:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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ServiceNow - Senior Advisory Solution Consultant
2 weeks ago
Bengaluru, India ServiceNow Full timeCompany Description: It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500- . Our intelligent cloud-based...
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ServiceNow - Senior Sales Operations Manager
2 weeks ago
Bengaluru, India ServiceNow Full timeDescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
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Bengaluru, India ServiceNow Full timeDescription:It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based platform...
