ServiceNow with AI

3 weeks ago

India People Prime Worldwide Full time

About Company Our client is a trusted global innovator of IT and business services. We help clients transform through consulting, industry solutions, business process services, digital & IT modernisation and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Job Title: Service Now LLM Trainer Location: Pan India Experience: 5+ yrs Job Type : Contract to hire Notice Period:- Immediate joiner Mandatory Skills · Hands-on experience with Service Now LLM Trainer. ● 4 years of experience with ServiceNow, specifically CSM, ITSM, and HRSD modules. ● Strong knowledge of workflows, cases, incidents, requests, SLAs, and knowledge management in ServiceNow . ● Proficiency in JSON authoring and working with structured data. ● Solid understanding of SQL for data analysis and task validation. ● Ability to design realistic enterprise scenarios that map to ServiceNow processes. ● Experience in AI model training workflows, contributing to the creation of structured training data. ● Strong prompt engineering skills for crafting effective instructions. ● Analytical thinking, attention to detail, and logical structuring. ● Strong communication skills + customer facing experience is a BONUS Responsibilities Writing clean, high-quality, high-performance, maintainable code Develop and support software including applications, database integration, interfaces, and new functionality enhancements Coordinate cross-functionally to insure project meets business objectives and compliance standards Support test and deployment of new products and features Participate in code reviews. Qualifications Bachelor's degree in Computer Science (or related field)

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