Effective Customer Engagement Specialist

12 hours ago

Amrāvati, Maharashtra, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000

Job Description

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As a Chat Support Associate, you will play a key role in delivering exceptional customer experiences through effective communication and consultative selling techniques. Your primary responsibility will be to engage with customers, utilize persuasive communication to highlight the value proposition and build trust with customers.

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Key Responsibilities:

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  • Engage Customers: Employ consultative selling techniques to meet and exceed sales targets by understanding customer needs.">
  • Achieve Sales Targets: Utilize persuasive communication to provide timely and accurate information to address customer concerns and inquiries.">
  • Maintain Customer Relationships: Build and maintain strong relationships with customers through regular follow-ups and personalized communication.">
  • Address Customer Inquiries: Develop a deep understanding of product offerings and effectively communicate their features and benefits to customers.">
  • Record Interactions: Maintain accurate and up-to-date records of all interactions with customers in the company's CRM system.">
  • Provide Regular Reports: Offer regular reports on sales performance, activities, and challenges.">
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Requirements

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  • Proven Sales Experience: Proven experience in sales conversion, preferably in the beauty and lifestyle sector.">
  • Excellent Communication Skills: Excellent communication skills with a clear and persuasive approach.">
  • Interpersonal Skills: Strong interpersonal skills and the ability to build rapport with customers.">
  • Results-Driven: Results-driven and able to meet and exceed sales targets.">
  • CRM Proficiency: Familiarity with CRM software and proficiency in Microsoft Office Suite.">
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Benefits

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Developing strong relationships with customers, maintaining accurate records of interactions, and providing regular reports on sales performance will make you an asset to our organization.

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Others

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This position requires excellent communication and interpersonal skills, with the ability to build rapport with customers and understand their needs. If you are results-driven, have a proven track record of success in sales conversion, and possess excellent communication skills, then we encourage you to apply for this exciting opportunity.

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