Customer Engagement Strategist

3 days ago


Amrāvati, Maharashtra, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 16,00,000
Job Overview

This is a full-time role for a Customer Relationship Management (CRM) Manager located in Ahmedabad. The CRM Manager will develop and manage CRM strategies, analyze customer data, and improve customer engagement.

Key responsibilities include overseeing customer communications, coordinating with sales and marketing teams, creating reports on customer insights, and managing customer segmentation projects.

  • Analyzing customer behavior and feedback to inform business decisions
  • Developing targeted marketing campaigns to increase customer engagement
  • Maintaining accurate customer records and databases
  • Collaborating with cross-functional teams to drive business growth
Requirements

To be successful in this role, you will need:

  • Strong analytical skills for data analysis and creating actionable insights
  • Excellent communication skills for effective customer interactions
  • Sales and market segmentation experience
  • Project management capabilities
  • Excellent organizational and multitasking abilities
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Previous experience in CRM, customer service, or related fields is a plus


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