Sales & Customer Experience Strategist

23 hours ago


Amrāvati, Maharashtra, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

We are seeking a Sales & Customer Experience Strategist to drive customer satisfaction and seamless interactions.

Key Responsibilities
  • Customer Service Delivery: Provide exceptional service via emails, calls, and chat channels.
  • Issue Resolution: Efficiently resolve issues and collect feedback for improvement.
  • Logistics Management: Manage logistics and order management tasks with attention to detail.

To succeed in this role, you will need:

  • Excellent Communication Skills: Strong verbal and written communication skills.
  • Problem-Solving Abilities: Excellent problem-solving abilities and experience in handling customer inquiries.
  • Customer Feedback Analysis: Ability to collect, analyze, and act on customer feedback.
  • Technical Proficiency: Proficiency in Microsoft Excel and logistics management.

Requirements:

  • Language Skills: A strong fluency in English is essential for this position.

About the Role:

This is an exciting opportunity to join our team as a Sales & Customer Experience Strategist. If you have excellent interpersonal skills and are a team player, we'd love to hear from you


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