
ServiceNow Security Operations Expert
4 days ago
A ServiceNow Security Operations Specialist is sought to lead the implementation and support of our Security Operations module.
The ideal candidate will have deep expertise in ServiceNow architecture, threat intelligence and vulnerability scanning tools, and a track record of successful deployments in complex enterprise environments.
- Implementation & Configuration:
- Lead end-to-end implementation of ServiceNow Security Operations modules
- Configure and customize workflows, playbooks, data imports, dashboards, and business rules
- Implement threat intelligence integrations and vulnerability scanner integrations
- Build use-case-specific automation using Flow Designer or Security Orchestration (SOAR)
- Requirements Gathering & Design:
- Collaborate with cybersecurity teams to gather detailed requirements
- Translate business requirements into technical specifications and implementation plans
- Integration & Automation:
- Integrate ServiceNow SecOps with external tools such as SIEMs, CMDB, scanners, threat intel platforms, and ticketing systems
- Develop orchestration and remediation workflows for auto-assignment, enrichment, escalation, and resolution
- Testing & Deployment:
- Perform UAT, defect resolution, and cutover activities
- Ensure system performance, scalability, and security compliance during deployment
- Documentation & Training:
- Create solution design documents, implementation runbooks, and end-user training materials
- Conduct knowledge transfer and handover sessions for clients and internal teams
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