
ServiceNow Operations Expert
2 days ago
Job Summary:
We are seeking a skilled ServiceNow Support Specialist to provide expert technical support, perform system maintenance, and assist end-users with ServiceNow-related issues.
About the Role:
- Troubleshoot and resolve complex ServiceNow platform issues.
- Perform routine maintenance tasks and system upgrades to ensure optimal performance.
- Provide comprehensive support to end-users on the ServiceNow platform.
- Collaborate with IT teams for seamless integration and operation of the ServiceNow platform.
- Ensure all support activities comply with IT security policies and industry regulations.
Requirements:
- ServiceNow Certified System Administrator (CSA) certification required.
- A minimum of 5 years of experience in Information Technology operations.
- Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
- Familiarity with IT security policies and best practices.
- Bachelor's degree in Information Technology or Computer Science preferred.
About Us:
We value employee safety, health, and happiness. Our Total Well-Being program offers benefits like health insurance, paid time off, financial security, life and family support, recognition and growth opportunities, fitness and wellness programs, and more.
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