ServiceNow Lead Developer

2 weeks ago

Anand, Gujarat, India Mastech Digital Full time

Position: ServiceNow Lead Developer/Consultant

Location: Remote

Duration: Full Time

Level of experience : 8+ years in ServiceNow, 4+ years in CSM Module.

Budget: 10-40 LPA (Depending on level of experience

Notice Period: Only Immediate Joiners/ Currently Serving Notice/ Notice is less than 45 days

"Looking for a subject matter expert in CSM"

  • ServiceNow CSM implementation experience.
  • Understanding of CSM business domain and ability to translate it into practical ServiceNow solutions.
  • Excellent stakeholder/ customer facing skills
  • Experience working with remote teams

Responsibilities :

  • Takes responsibility for overall architecture, design, implementation and integrity of the ServiceNow platforms
  • Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.
  • Provide expert level support and technical mentoring to implementation team.
  • Recognize and develop opportunities to leverage ServiceNow as a platform.
  • Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.
  • Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstrations.
  • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.
  • Responding to Request for Information/Proposal documents.
  • In conjunction with Sales Personnel and Professional Services, conduct transition briefing – communicate commitments, expectations, etc in preparation for deployment.
  • Act as the ServiceNow subject matter expert at Executive briefings/marketing events.

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