
Servicenow Platform Professional
6 days ago
We are seeking an experienced Servicenow Platform Expert to join our team. The ideal candidate will have a deep understanding of the Servicenow platform and its applications, as well as excellent technical skills and experience in designing and developing solutions.
Responsibilities:
- Engage with stakeholders to understand user stories and determine requirements.
- Design and develop solutions using the Servicenow platform.
- Provide guidance on what is configuration vs customization.
- Capture and analyse data from ServiceNow modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
- Create custom reports and dashboards with supporting metrics and KPIs.
Requirements:
- 6+ years of experience working in a design and development role for a ServiceNow Platform.
- 2+ years of experience as a ServiceNow administrator.
- Experience in transitioning technology from locally focused to centralized technology service organization.
- Experience with ITSM functions and modules within ServiceNow.
- Understanding of RESTful Web Service and APIs.
- IT and Security management best practice (ITIL, COBIT, ISO standards).
Bonus Points:
- ITIL Foundations Certification
- ServiceNow Developer Certification(s)
- JavaScript knowledge
About Us:
We are a forward-thinking organisation dedicated to delivering innovative solutions using the latest technologies.
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