BA ServiceNow Business Analyst

5 days ago


Bengaluru, Karnataka, India Birlasoft Full time

About the Opportunity

The successful candidate will require mandatory experience in BA ServiceNow.

Job Overview

We are seeking a highly skilled Business Analyst to join our team in Bangalore, Hyderabad, Chennai, Pune, Noida, or Mumbai.

Key Responsibilities

  • Gather and analyze requirements, prioritize tasks, coordinate UAT, sign off, and perform post-launch validations for assigned initiatives.
  • Effectively manage stakeholders, including business users, product owners, architects, engineers, and testers.
  • Respond to and resolve complex issues in testing and production environments.
  • Provide ad-hoc analysis and insights to support business decisions.
  • Cultivate relationships with an international user community, promoting a culture of continuous improvement.

Skills and Qualifications

  • Ability to identify and describe current state situations, understand strategic business goals, design future states, perform gap analyses, and make recommendations that meet business objectives.
  • Familiarity with navigating complexity to derive simplicity and efficiency.
  • Possess a strong passion for working in agile teams within multinational environments.
  • Demonstrate curiosity and a willingness to learn and advance professionally.
  • Evidence of an open-minded personality with a can-do attitude and a keen sense of pragmatism.
  • Strong communication skills, with excellent spoken and written English abilities.

Estimated Salary

₹20,00,000 - ₹25,00,000 per annum (depending on experience and qualifications)



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