ServiceNow Senior QA Engineer

1 week ago


Bengaluru, Karnataka, India Illumina Full time
Job Overview
Illumina is expanding access to genomic technology to realize health equity for billions of people around the world.
We are seeking a Sr. ServiceNow QA Analyst to ensure quality and functionality of the ServiceNow platform.
This role requires a deep understanding of QA principles to design, execute, and maintain a comprehensive testing strategy.

Key Responsibilities

  1. Partner with business analysts, developers, and stakeholders to understand new features, functionalities, and requirements to build comprehensive test plans.
  2. Develop and document test cases, test strategies, identify test areas for automation and other test artifacts.
  3. Collaborate with business analysts and stakeholders to create User Acceptance Test (UAT) scripts and facilitate their execution.
  4. Build and maintain automated test scripts using tools such as ServiceNow Automated Test Framework (ATF).
  5. Analyze test results, identify defects and work with developers to ensure timely resolution.
  6. Stay up to date on latest ServiceNow features especially around testing.
  7. Provide testing estimate and time estimates as part of Sprint Planning.
  8. Create test process and procedure documentation.

Requirements

  • At least 5 years minimum working as a QA analyst with 2 or more years of domain experience in the ServiceNow platform.
  • Demonstrated experience writing test plans, test cases and test strategies.
  • Experience performing both manual and automated testing with preference given to using tools such as ServiceNow ATF framework.
  • Ability to represent test plans and test coverage using enterprise tools such as Visio, Lucid Chart, Teams, Confluence, Jira and others.
  • Experience working in an Agile development environment with Product Owners and Developers.
  • Working knowledge of ITIL processes or certification preferred.

Education: Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience.



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