Technical ServiceNow Leader

5 days ago


Vizag, Andhra Pradesh, India beBeeServiceNow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: ServiceNow Lead

  • 7+ years of experience in ServiceNow

The ideal candidate will have a strong background in IT service management and a proven track record of successfully implementing ServiceNow solutions.

Key Skills:

  • Flow Designer, business rules, client/server scripts, ACLs
  • Catalog items, approval workflows, dynamic forms, SLAs
  • Domain separation, scoped apps, data import/export, UI policies

Additional Requirements:

  • Integrations with third-party systems (e.g., identity platforms, facilities systems)
  • Metrics & Reporting: Proficient in setting up and tracking metrics like ticket volumes, deflection rates, module usage, and SLA performance
  • Upgrades & Maintenance: Demonstrated leadership in instance upgrades, patch management, and clone processes
  • Stakeholder Engagement: Strong collaboration skills with HR, IT, and Facilities to define and streamline workflows
  • Compliance & Governance: Experienced in audit preparation, compliance documentation, and training L1/L2 teams

This is an excellent opportunity for a motivated professional to join our team and make a significant impact.



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