Claims Associate Junior

2 weeks ago


Gurgaon, Haryana, India Carelon Global Solutions Full time

**Job Title:** Claims Associate Junior - Business Operations

We are seeking a highly creative and meticulous Claims Associate Junior - Business Operations, who will be responsible for all processing level delivery & performance as per set SLA parameters.

The incumbent will report to Team Lead – Business operations and must understand the business delivery, present and metrics with leadership; brief and deliver all in-house process delivery & requirements, apart from coordinating with onshore partners as and when required.

Key Responsibilities:

  • Evaluates and processes claims in accordance with company policies and procedures, as well as to productivity and quality standards.
  • Consistently maintains production and quality standards based on quality control expectations.
  • Adaptability in cross training and multiple tasking.
  • Responsible for the accurate and timely processing of claims.
  • Assists claimants, providers, and clients with problems or questions regarding their claims and/or policies.
  • Flexible to work in any shift & in office premises per set organizational/Business requirements.

Qualification: Bachelors' or Masters' degree in fine arts/design or non-BTech (preferably)

Experience: Freshers

Skills and Competencies:

  • Basic Computer and keyboard Skills - nice to have
  • Good oral and written communication skills
  • Working knowledge of MS Office
  • Strong customer service orientation
  • Agile & Solution centric
  • Inclusive
  • Flexible to work in any shifts/Work from office


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