Process Trainer
6 days ago
At Alight, we believe a company's success starts with its people.
We Champion People, help our colleagues Grow with Purpose, and encourage colleagues to "Be Alight."
Key Responsibilities:- Conduct training sessions for new claims partners, ensuring they understand processes, policies, and technical aspects.
- Facilitate ongoing learning opportunities to enhance the team's expertise.
- Design and prepare training curriculum on a continuous basis to provide the requisite training aids to the team associates.
- Deliver refresher training modules to identified sets of associates based on training needs assessments as identified through quality audits.
- Work with Operations and Quality leaders to ensure reduction in errors and productivity enhancements on a continuous basis.
- Manage a team of audit professionals.
- Execute IT audit plans (integrated audit, standalone application audit, thematic audit).
- Participate in special projects assigned by Operations managers.
- Relevant degree (e.g., Bachelor's or Associate Degree) in Management, Business, Education, or related fields.
- Certifications such as I-CAR, ASE, PMP, ACF, CCP, CBAP, PMI, or CMS are advantageous.
- Proficiency in Microsoft Excel and Word.
- Understanding of technical concepts related to claims processing software.
- Familiarity with property claims contracts and case law interpretation.
- Knowledge of tools like Xactimate, Xactanalysis, and Xact Contents.
- Prior experience working on individual and group projects.
- At least 6 years of experience, with at least 3 years as a trainer.
- Familiarity with Microsoft Access databases.
- Ability to manage day-to-day audit coverage and maintain client relationships.
We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization.
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.
-
Process Trainer
3 weeks ago
Gurgaon, Haryana, India Alight Full timeAbout the RoleAt Alight, we're committed to empowering our employees to excel in their careers. As a Process Trainer, you'll play a vital role in ensuring our team members have the skills and knowledge needed to succeed.Key ResponsibilitiesDesign and deliver training programs to enhance the team's expertiseConduct training sessions for new claims partners,...
-
Process Trainer||Credit Cards
4 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeProcess TrainerIGT Solutions is seeking a skilled Process Trainer to lead business operations in a Contact Centre services environment. As a Process Trainer, you will be responsible for providing strategic and tactical operational direction to the team to achieve desired business goals and ensure customer delight through close interaction with leadership.Key...
-
Business Process Trainer for Sales
7 days ago
Gurgaon, Haryana, India iN technology Full timeJob Title: Sales Process TrainerAbout the Role:We are seeking an experienced Sales Process Trainer to join our team at iN Technologies. As a Sales Process Trainer, you will be responsible for delivering training to sales batches in our international voice process.Key Responsibilities:Design and deliver training programs to sales teamsDevelop and maintain our...
-
Process Trainer
4 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeProcess Trainer - Credit CardsIGT Solutions is seeking a Process Trainer to lead business operations in a Contact Centre services environment. The successful candidate will provide strategic and tactical operational direction to the team, ensuring customer delight through close interaction with leadership.Key Responsibilities:Develop and implement training...
-
Process Trainer
4 weeks ago
Gurgaon, Haryana, India Alight Full timeEmpowering Excellence in Claims ProcessingAt Alight, we're dedicated to helping our clients navigate the complexities of claims processing. As a Process Trainer, you'll play a vital role in ensuring our team members have the skills and knowledge needed to deliver exceptional results.Key Responsibilities:Design and deliver comprehensive training programs to...
-
Process Trainer
6 days ago
Gurgaon, Haryana, India IGT Solutions Full timeProcess Trainer Role at IGT SolutionsIGT Solutions is looking for an experienced Process Trainer to lead business operations in a Contact Centre services environment.Key Responsibilities:Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and...
-
Process Trainer Specialist
1 week ago
Gurgaon, Haryana, India IGT Solutions Full timeKey Responsibilities:Guarantee successful execution of training needs through close collaboration with the Operations team.Develop and implement training programs to measure their effectiveness.Conduct regular observations of direct reports, providing guidance, mentoring, and support to enhance performance.Report progress and pending activities to the...
-
Process Trainer
2 weeks ago
Gurgaon, Haryana, India Alight Full timeOur MissionAt Alight, we're dedicated to empowering our colleagues to deliver exceptional results. As a Process Trainer, you'll play a vital role in shaping the skills and knowledge of our team members.Key ResponsibilitiesConduct comprehensive training sessions for new claims partners, ensuring they grasp processes, policies, and technical aspects.Design and...
-
Process Trainer
3 weeks ago
Gurgaon, Haryana, India Alight Full timeOur MissionAt Alight, we believe that a company's success starts with its people. We champion people, help our colleagues grow with purpose, and empower them to be their best selves.Key ResponsibilitiesConduct training sessions for new claims partners, ensuring they understand processes, policies, and technical aspects.Facilitate ongoing learning...
-
Process Trainer
2 weeks ago
Gurgaon, Haryana, India Alight Full timeOur StoryAt Alight, we believe a company's success starts with its people, who we champion, help grow with purpose, and empower to 'Be Alight.'Our Values:Champion People – be empathetic and create a workplace where everyone belongs.Grow with Purpose – be inspired by our mission to improve lives.Be Alight – act with integrity, be authentic, and empower...
-
AI Data Trainer
4 weeks ago
Gurgaon, Haryana, India ADCI - Haryana - D50 Full timeAbout the RoleWe are seeking a highly skilled AI Data Trainer to join our team at ADCI - Haryana - D50. As an AI Data Trainer, you will play a crucial role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesContribute to various projects involved in generating training datasets for AI models.Create content that...
-
Process Training Specialist
1 week ago
Gurgaon, Haryana, India IGT Solutions Full timeProcess Trainer Job DescriptionIGT Solutions is seeking a Process Trainer to lead business operations in a Contact Centre services environment.Responsibilities:Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on...
-
STEM Trainer for Schools
4 weeks ago
Gurgaon, Haryana, India EducoHire Full timeJob Title: STEM Trainer for SchoolsWe are seeking a highly motivated and experienced STEM trainer to join our team at EducoHire. As a STEM trainer, you will be responsible for planning and delivering STEM and robotics curriculum at schools in Gurgaon, Rohtak, and Hisar.Key Responsibilities:Plan and deliver STEM and robotics curriculum at schoolsAdopt a...
-
Process Development Specialist
3 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeAs a Process Trainer at IGT Solutions, you will be responsible for ensuring the successful execution of training needs and measuring program training effectiveness.Key Responsibilities:Conduct on-going observations of direct reports, providing guidance, mentoring, and support that focus on performance improvement of the candidate.Send reports to the...
-
AI Data Trainer
4 weeks ago
Gurgaon, Haryana, India ADCI MAA 12 SEZ - H82 Full timeAbout the RoleWe are seeking a highly skilled AI Data Trainer to join our team at ADCI MAA 12 SEZ - H82. As an AI Data Trainer, you will play a crucial role in enhancing the shopping experience for Amazon customers worldwide.Key ResponsibilitiesContribute to various projects involved in generating training datasets for AI models.Create content that generates...
-
AI Data Trainer
4 weeks ago
Gurgaon, Haryana, India ADCI MAA 12 SEZ - H82 Full timeAbout the RoleWe are seeking a highly skilled AI Data Trainer to join our team at ADCI MAA 12 SEZ - H82. As an AI Data Trainer, you will play a crucial role in enhancing the shopping experience for Amazon customers worldwide.Key ResponsibilitiesContribute to various projects involved in generating training datasets for AI models.Create content that generates...
-
Process Trainer
2 weeks ago
Gurgaon, Haryana, India Alight Full timeOur MissionAt Alight, we strive to empower companies and employees worldwide by connecting passion with purpose. Our team's expertise in human insights and cloud technology enables us to provide comprehensive total rewards packages, continuing education, and training opportunities. We are committed to creating a workplace where everyone feels valued,...
-
AI Data Trainer
2 weeks ago
Gurgaon, Haryana, India ADCI - Haryana - D50 Full timeJob Title: AI Data Trainer - Data Annotation SpecialistAbout the Role:At ADCI - Haryana - D50, we are seeking a highly skilled AI Data Trainer to join our team. As an AI Data Trainer, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key Responsibilities:• Contribute to various projects involved in...
-
AI Data Trainer
4 weeks ago
Gurgaon, Haryana, India ADCI - Haryana - D50 Full timeAbout the RoleAlexa Shopping Operations is seeking a highly skilled AI Data Trainer to join our team. As an AI Data Trainer, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesContribute to various projects involved in generating training datasets for AI modelsCreate content that...
-
AI Trainer
7 days ago
Gurgaon, Haryana, India ADCI MAA 12 SEZ - H82 Full timeAbout the RoleAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. As an AI Data Trainer, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key Responsibilities* Contribute to various projects involved in generating training datasets for AI models;*...
