Quality Director
2 weeks ago
Director Quality Role Overview
Alight is seeking a Director Quality to lead the quality and training function for claims operations.
Key Responsibilities
- Direct and oversee the quality and training function for claims operations
- Work with Operations Leader in establishing standardized policies and procedures for the administration of insurance claims related to leave absence
- Ensure compliance with industry standards, regulations, and best practices
Quality Assurance
- Develop and implement quality assurance processes to enhance claims handling efficiency and accuracy
- Monitor claims processing, review outcomes, and identify areas for improvement
- Collaborate with cross-functional teams to address quality gaps
Performance Metrics
- Define and track key performance indicators (KPIs) related to claims quality, turnaround time, and customer satisfaction
- Analyze data to drive continuous improvement initiatives
Staff Training and Development
- Provide expert guidance and consultation to staff on complex claims scenarios
- Conduct training sessions to enhance technical skills and domain knowledge
- Foster a culture of continuous learning and professional growth
Risk Management
- Mitigate risks associated with claims processing errors, fraud, and non-compliance
- Implement preventive measures and corrective actions
Budgeting and Resource Allocation
- Develop and manage budgets for quality assurance programs
- Allocate resources effectively to achieve quality objectives
Process Optimization
- Identify bottlenecks and streamline claims workflows
- Implement technology solutions to enhance efficiency through automation
Continuous Improvement
- Stay informed about industry trends, emerging technologies, and regulatory changes
- Drive innovation and adapt best practices to improve claims operations
Requirements
- Masters/Bachelor's degree in a relevant field (e.g., Business Administration, Insurance, Quality Management)
- Minimum 8-10 years of managerial experience in claims operations or quality management
- Deep understanding of claims processes, insurance policies, and risk assessment
We offer a comprehensive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
-
Quality Director
3 weeks ago
Gurgaon, Haryana, India FIS Full timeAbout the RoleWe are seeking a highly skilled Quality Director to join our team at FIS. As a Quality Director, you will be responsible for leading our Quality Team and ensuring that our processes and procedures are of the highest quality.Key ResponsibilitiesLead the Quality Team in the development and implementation of quality processes and...
-
Corporate Quality Director
4 weeks ago
Gurgaon, Haryana, India APTO MANAGEMENT SERVICES PVT LTD Full timeJob Title: Corporate Quality DirectorJob Summary:We are seeking a highly experienced Corporate Quality Director to lead our quality management efforts. The successful candidate will have a strong background in quality assurance and control, with a proven track record of implementing effective quality systems.Key Responsibilities:* Develop and implement...
-
Quality Assurance Director
2 weeks ago
Gurgaon, Haryana, India FIS Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Director to join our team at FIS. As a Quality Assurance Director, you will be responsible for leading our Quality Team and ensuring that our products and services meet the highest standards of quality.Key ResponsibilitiesLead process audit and compliance verificationDevelop and implement...
-
Quality Assurance Director
4 weeks ago
Gurgaon, Haryana, India Jobs for Humanity Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Director to join our team at Jobs for Humanity. As a Quality Assurance Director, you will be responsible for leading our quality assurance efforts and ensuring that our products and services meet the highest standards of quality.Key ResponsibilitiesLead quality assurance efforts to ensure that...
-
Director of Quality Assurance
4 weeks ago
Gurgaon, Haryana, India Alight Full timeQuality Assurance Director Job DescriptionAt Alight, we're committed to delivering exceptional quality in our claims operations. As a Quality Assurance Director, you'll play a critical role in ensuring our processes meet the highest standards.Key Responsibilities:Develop and implement quality assurance processes to enhance claims handling efficiency and...
-
Quality Assurance Director
3 weeks ago
Gurgaon, Haryana, India FIS Full timeJob Title: Quality Assurance Director About the Role: Job Summary: We are seeking a seasoned Quality Assurance Director to join our Quality Team at FIS. Key Responsibilities: Lead independent process audits & compliance verification, identify root cause, make recommendations for future prevention, provide governance to ensure remediation and...
-
Director of Quality Assurance
3 weeks ago
Gurgaon, Haryana, India Alight Full timeQuality Assurance Director Job DescriptionAt Alight, we're dedicated to delivering exceptional quality in our claims operations. As a Quality Assurance Director, you'll play a critical role in ensuring our processes meet the highest standards.Key Responsibilities:Develop and implement quality assurance processes to enhance claims handling efficiency and...
-
Director of Quality Assurance
3 weeks ago
Gurgaon, Haryana, India Alight Full timeQuality Assurance DirectorAt Alight, we're dedicated to providing top-notch services to our clients. As our Quality Assurance Director, you'll be responsible for ensuring the highest standards of quality in our claims operations.Key Responsibilities:Develop and implement quality assurance processes to enhance claims handling efficiency and accuracy.Monitor...
-
Chief Quality Director
3 weeks ago
Gurgaon, Haryana, India Alight Full timeAbout the Role:We are seeking a highly experienced Chief Quality Director to join our team at Alight. As a key member of our leadership team, you will be responsible for leading the quality and training function for claims operations. This is an exciting opportunity to drive quality excellence and make a significant impact on our...
-
Director of Quality Assurance
1 month ago
Gurgaon, Haryana, India Alight Full timeTransforming Claims Operations with ExcellenceAt Alight, we're dedicated to empowering our clients with exceptional claims management services. As our Director of Quality Assurance, you'll play a pivotal role in shaping the future of our claims operations.About the Role:As a key member of our leadership team, you'll be responsible for:Developing and...
-
Quality Assurance Director
4 weeks ago
Gurgaon, Haryana, India FIS Full timeAbout the RoleThis is an exciting opportunity to join FIS as a Quality Assurance Director. As a key member of our Quality Team, you will be responsible for leading independent process audits and compliance verification, as well as providing governance to ensure remediation and improvements.Key ResponsibilitiesLeading issue mitigation for operational breaks,...
-
Quality Assurance Director
1 month ago
Gurgaon, Haryana, India FIS Full timeAbout the RoleThis is an exciting opportunity to join our Quality Team at FIS, a world-leading FinTech product MNC. As a Quality Assurance Director, you will be responsible for leading independent process audits and compliance verification, as well as providing governance to ensure remediation and improvements.Key ResponsibilitiesLead issue mitigation for...
-
IT Director
3 weeks ago
Gurgaon, Haryana, India TechHost Services Full timeJob Title: IT Director We are seeking a highly skilled and experienced IT Director to join our team at TechHost Services. As an IT Director, you will be responsible for leading our IT team and overseeing the development and implementation of our technology strategy. Key Responsibilities: • Oversee the development and implementation of our technology...
-
Business Director
4 days ago
Gurgaon, Haryana, India Digital Business People Full timeJob Title: Business DirectorJob Summary: We are seeking a Business Director to lead our radiology business unit. The ideal candidate will have a strong background in business operations, strategic planning, and leadership.Main Responsibilities:- Develop and implement business strategies to drive growth and revenue.- Oversee daily operations, ensuring optimal...
-
Radiology Business Director
2 weeks ago
Gurgaon, Haryana, India Digital Business People Full time{"Strategic Planning and Business Development": "Business Strategy and GrowthAs a Radiology Business Director, you will develop and implement the business strategy for the radiology unit, aligning with overall company goals. This involves identifying growth opportunities, including new markets, services, and technologies, and collaborating with marketing and...
-
Visual Director
3 weeks ago
Gurgaon, Haryana, India Hashtag Orange Full timeJob Title: Associate Creative DirectorAbout the Role:The Associate Creative Director at Hashtag Orange leads the visual direction and execution of creative projects, working closely with the Creative Director and team members. This role requires expertise in art direction, graphic design, and visual storytelling across multiple platforms.Key...
-
Operations Director
1 month ago
Gurgaon, Haryana, India Amor Management Consultants - India's Premiere Auto Talent Hiring Specialists Full timeJob Title: Director of OperationsAmor Management Consultants is seeking an experienced Director of Operations to lead our client's manufacturing operations in India. The ideal candidate will have a strong background in lean manufacturing, Six Sigma, and continuous improvement methodologies.Key Responsibilities:Develop and implement operational strategies to...
-
Director of Medical Strategy
4 weeks ago
Gurgaon, Haryana, India Lilly Full timeWe're seeking a highly skilled professional to lead our Medical Liaison Team in implementing effective field medical strategies. The ideal candidate will have a strong background in medical science and excellent communication skills.Key Responsibilities:1. Field Medical Strategy DevelopmentThe Medical Strategy Director will work closely with Clinical...
-
Project Director
2 weeks ago
Gurgaon, Haryana, India Alstom Full timeAlstom is a leading company in the mobility sector, driving innovation to solve the most intriguing challenges for tomorrow's mobility. As a Project Director at Alstom, you will lead the execution of projects with no-criticality, ensuring maximum results in terms of cash and margin while delivering on time. You will be accountable for project Quality Cost...
-
Senior Visual Director
1 month ago
Gurgaon, Haryana, India Hashtag Orange Full timeJob Title: Associate Creative DirectorThe Associate Creative Director - Art is a key member of the Hashtag Orange team, responsible for leading the visual direction and execution of creative projects. Working closely with the Creative Director and other team members, the ACD - Art oversees the design and visual production process from concept through...