Customer Service Representative

1 day ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000
Job Title:
Associate Customer Care Advisor

About the Role:
We are seeking a skilled and customer-focused individual to join our team as an Associate Customer Care Advisor. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Responsibilities:
- Oversee customer inquiries related to subscriptions, service agreements, and accounts via email and Salesforce tickets
- Investigate inquiries concerning contracts, billing charges, or fees
- Provide clear and courteous information with a helpful and understanding approach to customer requests
- Proactively address customer credit requests and make necessary account revisions to enhance satisfaction with Toast POS
- Collaborate closely with various teams and departments to ensure an exceptional customer experience
- Demonstrate an understanding of the characteristics of fraud cases and effectively take the required measures to resolve them

Requirements:
- 2-4 years of customer service experience working with customer billing inquiries and account management
- SaaS background preferred
- Strong abilities in teamwork, communication, and collaboration for effective interaction with colleagues and customers
- Easily adapting to a dynamic, fast-paced setting
- Detail-oriented and a willingness to handle various tasks while ensuring efficiency

Benefits:
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toaster's changing needs.

Our Commitment to Diversity, Equity, and Inclusion:
At Toast, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating an inclusive work environment where all employees feel valued, respected, and empowered to contribute their best work.

  • Customer Service Representative

    3 days ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    This is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls, responding to emails,...

  • Customer Service Representative

    3 days ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    ****Role Descg>riptionThis is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls,...

  • Customer Service Representative

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide...

  • Customer Service Representative

    5 days ago

    Bengaluru, Karnataka, India beBeeCustomerCare Full time ₹ 1,00,000 - ₹ 1,50,000

    Job Title: Customer Service RepresentativeAre you looking for a challenging and rewarding role in customer service?We have an exciting opportunity for a Customer Service Representative to join our team!**Job Description:**As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent...

  • Customer Service Representative

    3 days ago

    Bengaluru, Karnataka, India 1path2peace Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will be responsible for handling customer inquiries, complaints, and feedback. Daily tasks include providing excellent customer support, ensuring high levels of...

  • Customer Service Representative

    1 day ago

    Bengaluru, Karnataka, India Spinco Biotech Full time US$ 40,000 - US$ 80,000 per year

    Company DescriptionSpinco Biotech is a leading distributor of Analytical and Life Science Instrumentation. We are committed to excellence in all aspects of our business, bringing together people, knowledge, innovation, and technology. Our goal is to provide our customers with the highest quality products and unparalleled world-class services.Role...

  • Customer Service Representative

    4 weeks ago

    Bengaluru, Karnataka, India careerlane Full time

    Job DescriptionCompany DescriptionCareerlane.ai is an AI-powered career development platform that acts as a personalized career copilot to remove guesswork from your career decisions. It helps professionals understand where their career is heading and what to do next through guided clarity, actionable recommendations, and ongoing support. Positioned as an...

  • Customer Service Representative

    3 days ago

    Bengaluru, Karnataka, India careerlane Full time US$ 40,000 - US$ 80,000 per year

    Company Description is an AI-powered career development platform that acts as a personalized career co‑pilot to remove guesswork from your career decisions. It helps professionals understand where their career is heading and what to do next through guided clarity, actionable recommendations, and ongoing support. Positioned as an accessible alternative to...

  • Customer Service Representative

    6 days ago

    Bengaluru, Karnataka, India beBeeCommunicator Full time ₹ 6 - ₹ 8

    Customer Service Representative">Job Title Customer Service Representative Job Summary We are seeking a skilled and compassionate Customer Service Representative to provide exceptional service to our clients. Key Responsibilities:">Handle customer inquiries via phone, email, or chatResolve product or service queries efficiently and promptlyMaintain accurate...

  • Customer Service Representative

    7 days ago

    Bengaluru, Karnataka, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...