
Customer Service Representative
3 weeks ago
Company Description
Careerlane.ai is an AI-powered career development platform that acts as a personalized career copilot to remove guesswork from your career decisions. It helps professionals understand where their career is heading and what to do next through guided clarity, actionable recommendations, and ongoing support. Positioned as an accessible alternative to costly coaching, Careerlane focuses on career direction, resume and profile optimization, and step-by-step planning to accelerate job transitions and growth
Role Description
This is a full-time on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing information about products and services, and ensuring customer satisfaction. The role involves working directly with customers to enhance their experience and support their needs effectively.
Qualifications
- Customer Service Representatives, Customer Service, and Customer Experience skills
- Experience in Customer Support and ensuring Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team setting
- Problem-solving skills and attention to detail
- Prior experience in a similar role is a plus
- Bachelor&aposs degree in a relevant field is preferred
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