
Business Development Specialist
1 day ago
The Customer Support Representative is a vital role in ensuring our customers receive exceptional service and support. The ideal candidate will have excellent communication skills, be fluent in Korean, and possess a strong problem-solving ability.
">Key Responsibilities:
- Handle customer inquiries and complaints via various channels (voice, email, chat, tickets) to resolve issues efficiently.
- Provide accurate and timely resolutions to customer concerns while maintaining a professional demeanor.
- Collaborate with internal teams to escalate and resolve complex issues.
- Stay updated on product/service knowledge to provide informed responses to customers.
">Required Skills & Qualifications:- Fluent in Korean (spoken & written)
- Prior experience in customer service, call center, or BPO is preferred
- Strong problem-solving skills and ability to handle customer complaints effectively
- Good typing speed and proficiency in handling email, chat, and CRM tools
- Ability to multitask and work in a fast-paced environment
">Benefits:- Competitive compensation package
- Opportunity for growth and development within the company
">Work Environment:- Work from home (WFO) options available in Pune and Bangalore
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