Help Desk Professional

2 days ago

Noida, Uttar Pradesh, India beBeetechnical Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

We are seeking a skilled Technical Support Specialist to fill this role. The ideal candidate will possess strong technical abilities and be adept at working efficiently in fast-paced environments.

Required Proficiencies:

  • Technical Expertise: Proficiency in Java Full Stack, including Core Java, Spring Boot, REST API development, and modern frontend frameworks such as Angular or React.
  • AWS Cloud: Experience with key services like EC2, Lambda, S3, RDS, and IAM, as well as deployment, monitoring, and troubleshooting in AWS environments.
  • DevOps & Monitoring (Preferred): Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions) and infrastructure monitoring tools (e.g., CloudWatch, ELK, Splunk).

Key Responsibilities:

  • Active monitoring and incident management for OnePay Program applications and infrastructure.
  • Root cause analysis and resolution of production issues.
  • Collaboration with development, QA, and business stakeholders for escalated incidents.

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