Customer Service Expert

1 day ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 50,00,000 - ₹ 85,00,000
About the Role

We are seeking a skilled professional to provide exceptional customer service support. The ideal candidate will have excellent communication skills and be able to deliver top-notch assistance to customers.

Key Responsibilities:
  • Offer proactive and responsive customer service via phone, email, and other channels
  • Analyze and resolve customer complaints in a timely and efficient manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of products and services offered
  • Stay up-to-date on industry trends and competitor activity
Requirements:
  • Bachelor's degree in any field
  • Fresher or 1+ year of experience in customer service with multilingual voice campaigns
  • Excellent verbal and written communication skills in English, Hindi, and Kannada
  • Basic knowledge of MS Excel
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • Knowledge of any other Indian regional language
  • Analytical and problem-solving skills

This role offers opportunities for growth and development within the organization.



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