Business Operations Manager

3 weeks ago


Bengaluru, Karnataka, India Flipkart Full time

Job Description:

At Flipkart, we are committed to creating a safe and trusted marketplace for our customers. As a key member of our team, you will play a critical role in driving initiatives to reduce buyer fraud and abuse. Your primary responsibility will be to develop and implement strategies to prevent and mitigate these risks, ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Define and Track Key Metrics: You will be responsible for defining and tracking key metrics related to buyer fraud and abuse, ensuring that our team stays on top of emerging trends and threats.
  • Collaborate with Cross-Functional Teams: You will work closely with our Operations, Analytics, and Engineering teams to ensure that our strategies are aligned with our overall business objectives and that we are leveraging the latest technologies and data insights to drive our initiatives.
  • Communicate Effectively: You will be responsible for communicating the progress and results of our initiatives to our leadership team and other stakeholders, ensuring that everyone is informed and aligned.

Requirements:

  • Strong Analytical Skills: You will need to have strong analytical skills to collect and analyze data related to buyer fraud and abuse, identifying trends and areas for improvement.
  • Excellent Communication Skills: You will need to have excellent communication skills to effectively communicate with our teams and stakeholders, ensuring that everyone is informed and aligned.
  • Collaborative Mindset: You will need to have a collaborative mindset to work effectively with cross-functional teams, leveraging their expertise and insights to drive our initiatives.

About Flipkart:

Flipkart is India's leading e-commerce company, committed to creating a safe and trusted marketplace for our customers. We are passionate about innovation and customer satisfaction, and we are always looking for talented individuals to join our team.



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