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Business Operations Manager

2 months ago


Bengaluru, Karnataka, India WELLS FARGO BANK Full time

Welcome to this exciting opportunity at Wells Fargo Bank. We are seeking a highly skilled and experienced Business Operations Manager to join our team.

About the Role

This is an outstanding chance to work in a dynamic environment with a renowned financial institution. As a Business Operations Manager, you will be responsible for leading the management of issues throughout the issue lifecycle. This includes reporting, facilitation of policy requirements, and serving as the subject matter expert for the corporate Issue Management policy and procedures and associated handbooks and guidelines.

You will strategically collaborate and consult with peers, colleagues, mid to senior-level managers, and Issue Management partners to identify current and emerging changes associated with issue management activities and operations. Your expertise will be essential in interpreting, developing, and implementing program activities.

Key Responsibilities:

  • Assess, analyze, and execute controls designed specifically for issue management, protocols, and approaches with respect to risk mitigation.
  • Make decisions in complex and multifaceted situations requiring solid understanding of business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; influence and lead key business partners to meet deliverables and drive new initiatives.
  • Strategically collaborate and consult with peers, colleagues, and mid to senior-level managers to identify current and emerging risks associated with business activities and operations, and provide guidance in interpreting, developing, and implementing risk-mitigating strategies.
  • Act as liaison for issue management peers, management, and business partners with external parties to support timeliness, appropriate response strategy, and effectiveness of communications and materials.
  • Lead projects and teams in a matrixed environment and serve as a peer mentor.

This position comes with a competitive salary of around $90,000 - $120,000 per year, depending on experience, and a comprehensive benefits package.

Requirements

To be successful in this role, you will need:

  • 7+ years of experience in risk management, business controls, quality assurance, business operations, compliance, or process, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

We offer a dynamic and inclusive work environment that fosters growth and development. If you are passionate about business operations and have a strong background in risk management, we encourage you to apply for this exciting opportunity.