Senior Business Operations Specialist

3 days ago


Bengaluru, Karnataka, India Conduent Business Services Full time

At Conduent Business Services, we deliver mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a highly skilled and analytical Senior Business Operations Analyst, you will thrive in a culture where individuality is noticed and valued every day.



Key Responsibilities


  • Develop strategic Power BI reports and dashboards to provide actionable insights into business operations and performance.
  • Analyze large datasets using advanced Excel functions to identify trends, issues, and opportunities for process improvement.
  • Ensure data accuracy, integrity, and consistency across all business intelligence reports and dashboards.
  • Automate workflows and optimize business processes using Power Automate and Macros.
  • Collaborate with cross-functional teams to gather and interpret business requirements, translating them into analytical solutions.
  • Create and maintain detailed documentation of business processes, workflows, and data analysis models.
  • Continuously monitor and refine operational processes to enhance efficiency and performance.
  • Present data findings and insights to senior management, providing clear recommendations for business improvement with clarity in thought process and excellent communication skills.


Qualifications


  • Bachelor's degree in Business, Data Analytics, Information Technology, or a related field.
  • Proven experience (5+ years) as a Business Operations Analyst or in a similar role.
  • Proficiency in Power BI, Power Automate, Microsoft Flow, and Excel for data visualization, automation, and analysis.
  • Strong knowledge of data analysis techniques and tools, with the ability to interpret complex data and deliver clear, actionable insights.
  • Experience in business process automation, workflow optimization, and creating custom automation solutions.
  • Excellent analytical and problem-solving skills, with the ability to handle multiple tasks and projects simultaneously.
  • Strong communication skills to interact with stakeholders and present data-driven insights effectively.
  • Attention to detail, with a focus on ensuring data accuracy and process efficiency.


Preferred Skills


  • Experience with SQL or other query languages.
  • Predictive modelling, Text analytics using Python and/or R
  • Knowledge of financial modeling and operational forecasting.


We are seeking a highly skilled and analytical Senior Business Operations Analyst to support decision-making and optimize operational performance at Conduent Business Services.



As a Senior Business Operations Analyst, you will have the opportunity to work with cross-functional teams to gather and interpret business requirements, translating them into analytical solutions. You will develop strategic Power BI reports and dashboards to provide actionable insights into business operations and performance.



With a proven track record as a Business Operations Analyst or in a similar role, you will possess strong expertise in Power BI, Power Automate, Microsoft Flow, and Excel for data visualization, automation, and analysis. You will also have experience in business process automation, workflow optimization, and creating custom automation solutions.



At Conduent Business Services, we value individuality and notice and value the contributions of our employees every day. If you are a highly skilled and analytical individual who is passionate about data-driven decision-making and operational excellence, we encourage you to apply for this exciting opportunity.



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