Account Manager for Insurance Operations

6 days ago

Gurgaon, Haryana, India Genpact Full time

We are seeking an experienced Account Manager to join our team at Genpact, a global leader in business process management and technology services.

About the Role

This is a key leadership position responsible for managing teams and ensuring service level targets are met for P&C Insurance Operations Business. The successful candidate will facilitate goal-level creation for the team, aligning with Business goals, and work closely with associates to ensure cascading of goals.

Key Responsibilities
  • Knowledge and experience in insurance accounting are essential.
  • Expertise in applying in cash receipts to customer/broker accounts.
  • Reconciling bank statements and cash receipts.
  • Active management of aged debts, unallocated cash, internal, and external queries.
  • Monthly Bank reconciliation highlighting and recording transaction movement and raising with finance to ensure consistency.
  • Monitoring daily sign-offs from bank or 3rd party downloads.
  • Processing daily cash analysis reports.
  • Follow-up or escalation with responsible business units on outstanding breaks according to internal procedure.
  • Effective broker management and knowledge of Credit Control.
  • Understanding of the insurance business and related financial processes.
  • Familiarity with insurance policies, premium collections, and claims processing.
  • Timely and accurate processing of cashes, premium, Reversals, and Payables if any.
  • Support existing backlog clean-up exercises.
  • Resolving Premium/Claims/Tax differences.
  • Monitoring, analyzing, and reporting on trends in key underwriting performance drivers.
  • Leading weekly/monthly/quarterly discussions on operations with client and company stakeholders.
  • Understanding of risks faced by the function and controls in place to manage and mitigate risks.
  • Ensuring clarity around priorities and goals for the entire functional area.
  • Ability to function effectively in a team environment exercising good judgment.
  • Working with senior management and other peers for strategy development and execution planning.
  • Guiding talent identification and development processes for a function.
  • Root Cause Analysis on escalations received.
Requirements
  • Strong attention to detail to ensure accuracy in cash application and record-keeping.
  • Ability to identify and resolve issues related to cash application and accounts receivable.
  • Problem-solving; data-related troubleshooting such as identifying reconciliation variances or determining cause of data anomalies.
  • Ability to accurately interpret and compile information from various sources and systems.
  • Ability to function effectively in a team environment exercising good judgment.
  • Ability to meet outlined and expected standards of timeliness and accuracy in completion of work.
  • Intermediate skills in MS Excel.
  • Able to prioritize based on due dates and task demands.
Salary

The estimated salary for this role is between $80,000 - $120,000 per year, depending on location and experience.

About Us

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws.

Contact Us

Please submit your resume and cover letter through our website. We look forward to hearing from you

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