Account Operations Manager

5 days ago


Gurgaon, Haryana, India StayVista Full time

**Company Overview:**
StayVista is India's largest villa hospitality brand, redefining group getaways with handpicked luxury villas in famous holiday destinations. Our unique experiences and top-notch hospitality create unforgettable stays.

**Job Description:**

Account Operations Manager

As a key member of our operations team, you will oversee the overall management of our villas, ensuring smooth daily activities and guest satisfaction. Your responsibilities include managing staff, building strong vendor relationships, and addressing operational challenges.

  • Create and manage operational budgets to ensure cost efficiency.
  • Maintain strong relationships with vendors and service providers to ensure quality service.
  • Identify and implement upgrades to enhance guest experience.
  • Monitor and respond to reviews, enhancing the property's reputation.

You will work closely with homeowners to align with their expectations and develop promotional strategies to attract guests. Regular updates and strategy discussions with supervisors are also essential.

Bonus Points:

  • Experience in managing large-scale villa or hotel operations.
  • Knowledge of financial management and budgeting processes.
  • Strong knowledge of market demand and competition study.

**Salary:** ₹800,000 - ₹1,200,000 per annum

**Benefits:**

  • A competitive salary range based on your skills and experience.
  • A comprehensive benefits package, including health insurance and retirement plans.
  • Ongoing training and development opportunities to help you grow in your career.
  • A fun and dynamic work environment with a passionate team dedicated to delivering exceptional customer experiences.


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