HVAC Sales Specialist

1 month ago


Mangalore, Karnataka, India ECCO Supply™ Full time

Are you a customer service enthusiast with a passion for sales and a knack for multitasking?

About Our Company:

ECCO Supply is a leading wholesale distributor of HVAC supplies and equipment, with a strong presence in Western and Central Canada.

About the Position:

We're seeking a highly motivated and organized individual to join our team as an HVAC Specialist. As the face of our company, you'll be responsible for providing exceptional customer service, processing sales inquiries and orders, and educating customers on product features and benefits.

Key Responsibilities:

  • Provide top-notch customer service and problem-solving skills to customers in person, over the phone, and via email
  • Process orders and quotes accurately and efficiently, while maintaining an up-to-date sales database
  • Educate customers on product features and benefits to increase sales and customer satisfaction
  • Collaborate with the Outside Sales Team to follow up on sales leads and provide support when necessary
  • Maintain a clean and organized sales counter and sales area while participating in personal growth opportunities and industry training

About the Ideal Candidate:

We're looking for someone with:

  • Post-secondary education – an asset
  • Previous Order Desk and/or Sales experience – an asset
  • Previous experience in HVAC, manufacturing, or a related industry – an asset
  • A desire to be a long-term employee and contribute to the company's overall success
  • Strong computer skills, with the ability to multi-task data-entry and order processing efficiently
  • The ability to adapt to different personalities and communicate effectively
  • A willingness to attend educational courses to supplement their existing professional experience


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