Executive Hotel Manager

16 hours ago

Belgaum, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 18,00,000

Job Title: Executive Hotel Manager

Overview

We are seeking a seasoned and resourceful leader to oversee the operations of our upscale hotel.

This leadership role demands strategic acumen, operational excellence, and effective collaboration with various stakeholders.

Main Responsibilities:

  • Strategic & Operational Leadership
    • Lead the hotel's overall operations, ensuring seamless coordination between departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.
    • Develop and execute business strategies aligned with the hotel's vision, brand standards, and financial goals.
    • Establish and monitor key performance indicators (KPIs) to maintain high standards of service delivery and operational efficiency.
  • Financial Oversight
    • Prepare and manage the annual operating budget, ensuring profitability and efficient use of resources.
    • Analyse financial reports and implement corrective measures where necessary to achieve revenue and cost targets.
    • Oversee procurement, vendor management, and inventory controls to minimize wastage and optimize value.
  • Guest Experience & Brand Management
    • Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
    • Monitor guest feedback, online reputation, and implement service recovery protocols where necessary.
    • Ensure the property maintains brand integrity and complies with brand standards and audit requirements.
  • Human Resource Management
    • Lead recruitment, induction, and training of hotel staff in line with operational requirements and brand expectations.
    • Build a high-performance culture that emphasizes teamwork, accountability, service, and continuous development.
    • Implement performance management systems and ensure employee engagement and retention.

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