Hotel Operations Director

2 weeks ago


Delhi, Delhi, India Eclat Hospitality Full time

Job Title: General Manager - Luxury Lifestyle Hotel

Job Summary:

We are seeking an experienced General Manager to lead our luxury lifestyle hotel in a dynamic and welcoming environment. The ideal candidate will possess a strong operational background and be able to drive strategic vision while managing daily operations.

Key Responsibilities:

  • Oversee all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales and marketing.
  • Develop and implement operational strategies to enhance guest experiences and drive revenue growth.
  • Ensure compliance with brand standards and local regulations, maintaining high levels of service and quality.
  • Manage and mentor hotel management staff, fostering a positive and productive work environment.
  • Analyze financial performance, preparing budgets, forecasts, and reports to optimize profits.
  • Lead marketing initiatives and partnerships to enhance the hotel's visibility and reputation in the luxury segment.
  • Address guest feedback promptly, implementing improvements as necessary to enhance guest satisfaction.
  • Collaborate with corporate teams to align operational practices with brand standards and trends in the luxury hospitality sector.
  • Ensure a high level of employee engagement through training, motivation, and performance management.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 10 years of hotel management experience, with at least 5 years in a senior leadership role, preferably in luxury or lifestyle hotels.
  • Proven track record of managing large teams and hotel operations successfully.
  • Strong financial acumen, with experience in budget management and revenue generation.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to thrive in a fast-paced environment and make quick, informed decisions.
  • Proficient in hotel management software and Microsoft Office Suite.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Opportunities for professional development and career growth.
  • A dynamic and welcoming work environment.
  • Employee benefits, including health insurance and paid time off.

Application Process:

Interested candidates are invited to submit their resume and cover letter, detailing their relevant experience and qualifications. Please specify your interest in the position of General Manager for our Luxury Lifestyle Hotel.

Eclat Hospitality is an equal opportunity employer, committed to creating an inclusive environment for all employees.



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