Airport Operations Specialist

18 hours ago

Vadodara, Gujarat, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 80,00,000

The Airport Ground Staff role is a full-time hybrid position located in Nagpur, India.

This job involves assisting passengers with check-in procedures, baggage handling, and boarding.

The Customer Service Associate will also provide information about flight schedules, delays, and airport services, ensure compliance with safety regulations, and manage passenger inquiries and complaints.

Key responsibilities include:

  • Providing excellent customer service and interpersonal skills
  • Knowledge of airline operations and procedures
  • Handling passenger data and managing check-in systems
  • Strong problem-solving and conflict resolution skills
  • Effective communication skills in English and local languages
  • Ability to work in a fast-paced environment and handle stress efficiently
  • Flexibility to work in shifts, including nights, weekends, and holidays
  • Basic IT and computer skills
  • High school diploma or equivalent required, Bachelor's degree preferred

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