Technical Support Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,50,00,000

Job Role

As a Technical Support Specialist, you will play a vital part in ensuring exceptional customer satisfaction by providing timely and effective solutions to technical issues. This is a full-time on-site role.

Key Responsibilities:

  • Diagnose and resolve software and hardware-related problems for clients and users.
  • Maintain and update technical documentation to ensure accuracy and completeness.
  • Collaborate with other teams to resolve complex issues and enhance product performance.
  • Provide feedback to improve overall user experience.

Requirements:

  • Strong technical support and troubleshooting skills.
  • Proficiency in diagnosing and resolving technical issues.
  • Excellent communication and interpersonal skills.
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience in the technology industry is beneficial.

What We Offer:

  • A dynamic and challenging work environment.
  • Opportunities for growth and professional development.
  • A collaborative team culture.

About Our Services

We offer a comprehensive solution to advertise products and services globally, minimizing user acquisition risks.

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