Business Process Associate
9 hours ago
BPO stands for Business Process Outsourcing, a tactical approach big organizations consider to save costs by outsourcing back-office operations to specialized firms. At Instant IT Technology, we're looking for highly skilled BPO Executives to oversee various tasks and ensure customer satisfaction.
Key Responsibilities:
- The primary duty of a BPO Executive is to handle customer inquiries and provide prompt solutions.
- They must demonstrate a willingness to learn and adapt to new situations.
- Collaboration with supervisors and team leaders is essential to resolve issues.
- The BPO Executive should prioritize customer satisfaction, providing effective resolutions to their queries.
- Additional responsibilities include business research, legal services, financial analysis, and other professional services.
- Effective customer service is paramount, involving resolving complex queries and issues efficiently.
- Setting goals and working to maintain quality and relevancy in service delivery is also crucial.
Requirements:
- Qualifications: SSLC, PUC, Degree or equivalent
- Experience: Fresher or Experienced
- Location: Mysore
- Language: Tamil, Malayalam
- Salary: 12.5k - 13.5k
About Instant IT Technology:
We're a leading provider of IT solutions, committed to delivering exceptional services to our clients. Our team is dedicated to excellence, and we're looking for like-minded professionals to join us.
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