Global Travel Specialist

18 hours ago


Madurai, Tamil Nadu, India beBeeTicketing Full time ₹ 8,48,200 - ₹ 14,91,000
Travel Counselor Job Description

As a Travel Counselor, you will be part of a team that prioritizes customer support and provides opportunities for growth and development.

Key Responsibilities
  • Action Passenger Names Records (PNRs) in Global Distribution Systems (GDS), issue refunds, air tickets, drive hotel & car invoices, and ensure Service Level Agreement (SLA) adherence.
  • Read and interpret fare rules in GDS, fare sheets, and apply them while issuing tickets.
  • Provide excellent understanding of travel business to ensure smooth day-to-day operations.
  • Resolve customer queries efficiently and maintain high productivity with excellent quality.
  • Work in a 365-day, 24/7 environment, utilizing skills such as multi-tasking, time management, and MS Office proficiency, especially in Excel.
Required Skills and Qualifications
  • Graduate degree with 2-3 years of experience in the travel industry.
  • Degree/Diploma in Travel - Air Fares & Ticketing or relevant field.
Benefits and Opportunities

We offer comprehensive benefits to support your holistic well-being, including competitive base salaries, bonus incentives, financial-well-being support, and flexible working models.



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